Refund policy
- We do not accept returns for change of mind purchases as our prints and frames are all custom made. Please choose carefully before placing your order.
- If orders are damaged in transit, Left Bank Art Group will replace the item and process returns claims via Couriers.
- Please note: In order to process a return, we MUST have photo evidence of damage to the exterior packaging and photo evidence of damage to the item.
- Damaged Returns Claims must be submitted within 24 hours (1 business day) of receiving the damaged item.
- Please forward all Returns Claims to: kaitlyn@leftbankartgroup.com.au and clearly state the artist name, order number and client name.